Symptom
You have logged in to the system with Spanish logon language and created Payment Run along with Description. Now, you are re-logging to the system with English logon language and you see the Payment Run ID but not Payment Run Description.
Environment
SAP Business ByDesign
Reproducing the Issue
- Login to the system with Spanish or any other language.
-
Go to the Receivables work center.
- Select the Payment Runs view.
- Click on New ---> Payment Run.
- Enter the details as per your requirements.
- Click on Save.
- Now, login to the system with English language.
- Follow the steps 2 & 3.
- Here, you see the description is missing for the payment run, which you have created with Spanish logon language.
Cause
There is no translation maintained for static texts. The Description will come only if it is maintained in that logon language.
For example: if a payment run is created with Spanish logon language and in run description
"RYDER CAPITAL MXN VIERNES 2 NOVIEMBRE 2018" is given, then in the backend - this description is mapped with Spanish language and will appear whenever the logon language is Spanish.
Resolution
This is a standard system behavior across the system and cannot be change in future.
NOTE:
- The same text will not appear as it is meaning without translation.
- The solution remains same for any run or view which holds "Description" field.
Keywords
Payment Run Description not showing, Run Description missing or not appearing , KBA , payment run description not showing , run description missing or not appearing , SRD-FIN-ACR , Receivables , Problem