SAP Knowledge Base Article - Public

2825895 - Email Campaigns - Enhance message to show no consent means no emails. Candidates not giving consent to receive marketing emails will not get email campaign emails .


Email Campaign Emails will be sent only to recipients who have consented to receive marketing emails and opted to hear more about other job opportunities.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


  • SuccessFactors Recruiting Marketing 
  • SuccessFactors Recruiting Management 


Expected Behavior .


As per the standard process "Email Campaigns" configured for candidates will be getting triggered only to the candidates who have given consent to receive "Marketing Emails".

We have an enhanced message added in the feature from the latest Q3-1908 release where users we will be able to view the message as above while scheduling "Email Campaign emails" .

Enhanced Send Email popup 2019-06-21.png


Email, Campaigns , Consent, Marketing, Candidate , KBA , LOD-SF-RCM-CRM , Candidate Relationship Management , Product Enhancement


SAP SuccessFactors Recruiting all versions