Symptom
Email Campaign Emails will be sent only to recipients who have consented to receive marketing emails and opted to hear more about other job opportunities.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
- SuccessFactors Recruiting Marketing
- SuccessFactors Recruiting Management
Cause
Expected Behavior .
Resolution
As per the standard process "Email Campaigns" configured for candidates will be getting triggered only to the candidates who have given consent to receive "Marketing Emails".
We have an enhanced message added in the feature from the latest Q3-1908 release where users we will be able to view the message as above while scheduling "Email Campaign emails" .
Keywords
Email, Campaigns , Consent, Marketing, Candidate , KBA , LOD-SF-RCM-CRM , Candidate Relationship Management , Product Enhancement