2826095 - Communication Panel is not working in embedded mode in C4C

Symptom

Image/Data is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Communication Panel is not working in embedded mode in C4C
You are trying to integration ECF as a widget into C4C
While in Chrome (F12/Console) you can see the error

The Web page at https://[IPADDRESS]/ecf/12/sample/embedded.html or
https://[Your_AgentVu_FQDN]/ecf/14/communicationpanel/embedded.html
It might be temporarily down or it may have moved permanently to a new Web address

Environment

SAP Contact Center 7.0

Product

SAP Cloud for Customer core applications 1902 ; SAP Cloud for Customer core applications 1905 ; SAP Cloud for Customer core applications 1908 ; SAP Contact Center, on-premise edition 7.0

Keywords

CCtr, SCC, CCI, CRM-CCI, SAP Business Communication Management 7, Contact Center, Telephony, e-mail, Chat, Communications panel, integration, C4C, ECF, telephone, buttons inactive, ECF , KBA , CRM-CCI , Contact Center Infrastructure , Problem

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