SAP Knowledge Base Article - Public

2826196 - Error in Sales Order: "Item X contains errors"

Symptom

You have added a Product ABC (ABC stands for the Product name) to a Sales Order and the error shows: "Item X contains errors" (X stands for the line number of the product).

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Go to the Sales workcenter.
  2. Go to the Sales Order view.
  3. Open the Sales Order that you have added the Product ABC to.

Result: error "Item X contains errors".

Cause

Selling of Products is not in scope in your project.

Resolution

  1. Go to the Business Configuration.
  2. Go to Edit Project Scope.
  3. Go to step 3, Scoping > Sales > Product and Service Portfolio for Sales > Sell Standard Products

This must be in scope.

Additionally, verify that in the next step Questions, for the same path as above, the option Sell-from-Stock is in scope as well.

Keywords

product, sales order, error , KBA , LOD-LE-CQP , Customer Quote Processing , Problem

Product

SAP Cloud for Customer core applications all versions