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SAP Knowledge Base Article - PreviewSymptom
- After configure Open Component Monitoring for the metric Windows Services Availability, there is no data available on the Open Component Monitoring screen.
- When checking the Alert for this metric, this error is displayed:
Service <metric_name> could not be found or its state could not be determined.
- Also, the collector IISMetricsCollector on the MAI Collector Statistics for the Agent collecting the metric, shows same message:
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Environment
Focused Run for SAP Solution Manager
Product
Focused Run 1.0 for SAP Solution Manager ; SAP Focused Run 2.0
Keywords
System Monitoring, metrics, services, windows , KBA , SV-FRN-INF-SDA , Simple Diagnostic Agent (SDA) , SV-FRN-INF-MAI , FRUN: Monitoring and Application Infrastructure (MAI) , Problem
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