SAP Knowledge Base Article - Public

2827174 - Export failed due to unexpected system error. Please contact administrator - Employee Time Export Error


  • While exporting the “Employee Time Object” information via “Import and Export data ” page, and the output file on monitor jobs reads : 

"Export Failed due to unexpected system Error. Please contact Administrator !"  

  • This issue comes up despite having necessary permissions on the Object


  • SAP SuccessFactors HCM Suite- All Versions
  • SAP SuccessFactors Employee Central - All Versions

Reproducing the Issue

  1. Navigate to Import and Export Data -> Export data -> EmployeeTime
  2. Download the output file from Monitor Jobs


This issue is currently being Investigated by Our Engineering


Please raise a ticket to SAP Product Support so that we can have the operations run a script on this to fix this in the Interim.

@SAP Product Support : Please reviw the Internal Memo for more details


SF, EC, Success factors, Employee Central, MDF-31688, MDF-31195, MDF-30973. , KBA , LOD-SF-EC-MDF , MDF & EC2MDF Migration , LOD-SF-EC-TIM , Time Off , Bug Filed


SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM all versions