Symptom
You have received the purchase order acknowledgement from supplier and there is a deviation in quantity or price or Delivery Date. However system failed to create a Task – Check Deviating Purchase Order Acknowledgment .
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to the Purchase Requests and Orders work center
- Go to the Purchase Orders view
- Select the relevant Purchase Order
- Select New PO Acknowledgment button
- Enter the Acknowledged Delivery Date / Service Period
- System did not create any deviation task
Cause
In general if the price, delivery date, or quantity of the PO acknowledgment is different to those in the purchase order, the system creates a task. However in Business Configuration work center there is an activity called Automatic Accept Deviation on Purchase Order Acknowledgement. Here you have defined Deviation Criteria for price , quantity and Delivery Date Variance. [Variance Higher Than (Days) and Variance Lower Than (Days)]. Based on the variances you have maintained, system accepts the deviation directly and does not create any deviation tasks.
Resolution
Please change variance limits if required in fine tune activity Automatic Accept Deviation on Purchase Order Acknowledgement and system shall behave accordingly.
See Also
KBA 3089553 - How does BC activity "Automatic Accept Deviation on Purchase Order Acknowledgement" work
Keywords
Check Deviating Purchase Order Acknowledgment; Task - Deviation task; Deviation Criteria for Delivery Date Variance; PO acknowledgment; Automatic Accept Deviation on Purchase Order Acknowledgement, deviation was accepted automatically, Acknowledgment was accepted automatically, , KBA , AP-POP-PO , Purchase Order , Problem