SAP Knowledge Base Article - Public

2827524 - Import Tool - Import failed due to field maximum length exceeded

Symptom

Administrators are uploading data via Import Data tool and it returns a message saying the field maximum length was exceeded.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  1. Download the sample file under Learning Administration >
  2. System Administration >
  3. System Management Tools >
  4. Import Data >
  5. Next to 'Action', select 'Download Template' >
  6. Next to 'Entity Type', select the desired file >
  7. Click Submit.
  8. Fill the required fields >
  9. Go to Learning Administration >
  10. System Administration >
  11. System Management Tools >
  12. Import Data >
  13. Next to 'Action', select 'Import Data' >
  14. Fill all other required fields as well when selecting the filled file >
  15. Proceed until it finishes the import process >
  16. Check the results >
  17. Failure message will be inside the file, you may download the results and check the error.

error.jpg

Cause

There is a limitation for each field in the file. To confirm the correct length, just hover the mouse over the field header and it will give you the correct value.

correct value.jpg

Resolution

After confirming the length, file can be edited to the correct value.

See Also

Keywords

lms, learning, sf, successfactors, import, data, tool, length, limitation, exceeded, maximum, allowable, characters , KBA , LOD-SF-LMS-ADM , System Admin, Global Variables, References , LOD-SF-LMS , Learning Management System , How To

Product

SAP SuccessFactors Learning all versions