SAP Knowledge Base Article - Public

2827538 - Featured Business Records cannot be found in Group Searches

Symptom

  • Featured Business Records do not appear in group search results.
  • Is there a way to set business records to be searchable when "This Group" filter is selected in the search bar?

Environment

SAP Jam

Reproducing the Issue

1. Navigate to the Group

2. Search the featured business record on the search bar at the top of the page with "This Group" selected by default.

3. No business records return.

Cause

Featuring business records in a group breaks the current design since the business records integration is company level integration and is not suitable to the group concept.

Resolution

This is expected as the business records are company level records, featuring them in a certain group does not mean the record is moved/copied to that group and thus searching with the "This Group" filter won't return it in the search results. Only content in that group can be searched with the "This Group" filter, e.g. a wiki page created in the group.

There is no way to make business records searchable with "This Group".

Keywords

featured business record cannot be searched, group search, group filter , KBA , LOD-SF-JAM-SRH , Search , Problem

Product

SAP SuccessFactors HCM suite all versions