SAP Knowledge Base Article - Preview

2827554 - Item Not Visible in Library Search Results in Learning

Symptom

  • Learning users are reporting when they are searching for an item in the library search within the user interface, a specific Item is not visible in the search results
  • The Item is set to display in library and the library is assigned to users
  • In the Library Preview, it is being shown for users, but no users are able to find the itemID when searching the catalogue

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

SAP SuccessFactors Learning

Product

SAP SuccessFactors Learning all versions

Keywords

SF, success factors, LMS, no results, user, productionize, revision, changes, sap, learning, catalog, search, cannot, find, display, item, SKU, catalog, library, not show, library, master, inventory , KBA , LOD-SF-LMS-CAT , Catalog , Problem

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