SAP Knowledge Base Article - Preview

2827925 - Errors upgrading Contact Center Databases to FP14


  • While trying to upgrade the Database Virtual Unit you get similar errors:
    • There were several postmethod errors, see trace for details
    • Checking SQL Server connection: SERVER=XXXX\XXXX;DATABASE=master
    • Connection to SQL server or database XXXX\XXXX.master failed
    • For more information, please refer to the Installation guide
  • The above happens despite the VU running green (ok)



  • SAP Contact Center 7.0
  • Microsoft SQL Sever 2016


SAP Contact Center, on-premise edition 7.0


CCtr, SCC, CCI, CRM-CCI, SAP Business Communication Management 7, Contact Center, Telephony, e-mail, Chat, Communications , KBA , CRM-CCI , Contact Center Infrastructure , Problem

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