- You are running SAP Contact Center (CCtr)
- Business requires the implementation of the Communication Panel (CP) which requires WebRTC for voice channel
- A certificate at the ECF/WebRTC/Proxy/SBC is required
- This KBA is meant to walk you through the steps to generate such certificate in the AudioCodes SBC
SAP Contact Center 7.0
CCtr, SCC, CCI, CRM-CCI, SAP Business Communication Management 7, Contact Center, Telephony, e-mail, Chat, Communications , KBA , CRM-CCI , Contact Center Infrastructure , Problem
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