Symptom
When clicking the "Advance Candidate" button on a candidate in a disqualified status, you are getting the error message "Cannot save, status changes cannot apply to selected candidate(s)".
However, when you try to move the candidate to the disqualified status using the drag-and-drop status change functionality, it is moving the candidate correctly.
Environment
SAP SuccessFactors Recruiting Management.
Reproducing the Issue
- Login to your instance and navigate to a job requisition with a candidate in a disqualified status.
- Move the candidate to the next disqualified status using the drag-and-drop status change functionality, and see that it works correctly.
- Move the candidate back to the first disqualified status.
- Now try to move the candidate to the next status using the “Advance Candidate” button, and see that it fails with error message "Cannot save, status changes cannot apply to selected candidate(s)".
Cause
This is expected behaviour. The "Advance Candidate" button is designed to work only for statuses which contain active applications.
Resolution
An enhancement request has already been created with our Engineering Team to disable this button altogether for disqualified statuses.
If it is necessary to move the candidate to the next disqualified status, you can continue to use the drag-and-drop status change functionality.
Keywords
Advance candidate, "Cannot save, status changes cannot apply to selected candidate(s)", drag-and-drop, drag and drop, disqualified, move , KBA , LOD-SF-RCM-APP , Applicants and Job Applications , Product Enhancement