Symptom
- Opening a complex Crystal Report For Enterprise (C4E) report multiple times simultaneously results in the error message:
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The viewer could not process an event. The data source is invalid: 'Failed to connect to the OLAP source.'. Please contact the maintainer of the data source to solve the problem. [JRC00004624]
---- Error code:0 [CRWEB00000119] -
The report opens successfully if it is opened in once in one tab (only one session for the report open at one time).
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After the error occurs opening the report in one session at one time results in the error message.
- The C4E report is based on between 100 to 150 queries
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Environment
- SAP BusinessObjects Business Intelligence Platform (BI) 4.x (4.2 / 4.3)
- Windows
- Linux / Unix
Product
Keywords
C4E, Report, Complex, Multiple Session, Multiple Tabs, Error , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem
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