SAP Knowledge Base Article - Public

2828931 - Users copied in the Task Observation notification

Symptom

Users are cc'ed in the Observer Notification when the Assign Task Observer is performed by an Admin.

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  1. Created a task item
  2. Created 2 users (1 observer)
  3. Requested observation as an admin.
    1. Go to User>
    2. Tools>
    3. Assign Task Observer.
  4. Both users got an email

Resolution

 Since the action was not performed by the user, this is expected that he/she will be cc'ed in the notification.

Keywords

observer notification, user copied in observer notification, observer, task observation, task , KBA , LOD-SF-LMS-NOT , Notifications , How To

Product

SAP SuccessFactors HCM Core 1905