Symptom
A Work Item from a Work package is shown as Inactive.
Since this Work Item is inactive, when trying to make a change to the Work Package, the message "Please choose a different work item. xxxxxx is inactive" is displayed.
Environment
SAP S/4HANA Cloud Public Edition
Reproducing the Issue
- Open app 'Plan Customer Projects;
- Search for a Project > click on Edit;
- Navigate to the Work Packages tab;
- Select one Work Package to open its details;
- Notice that a specific Work Package will be displayed as inactive.
Cause
A Work Item can be inactive if, for instance, it has been used to plan a resource.
Although it remains assigned to the Work Package, the item becomes inactive.
Inactive Work Items cannot be used to plan activities and/or to staff resources in the Work Package. In addition, they cannot be used to post actuals.
Resolution
To Reactivate a Work Item, the following steps can be performed within the project:
- Open the Work packages tab on the affected project;
- Click on the Work item for the desired Work Package;
- Select Edit > uncheck the Work Item that is Inactive;
- Click OK > Save.
After doing so, the Work Item will be active again.
See Also
Further information can be found in the following documentation:
Keywords
S/4HANA Cloud, work item, work package, plan customer projects, project, save, inactive, reactivate, please choose a different work item, staff, resource, actuals , KBA , CA-CPD-SS , S/4HANA Public Cloud – Professional Service Projects , Problem
SAP Knowledge Base Article - Public