SAP Knowledge Base Article - Public

2828944 - How to reactivate an inactive Work Item in Plan Customer Projects

Symptom

A Work Item from a Work package is shown as Inactive.

Since this Work Item is inactive, when trying to make a change to the Work Package, the message "Please choose a different work item. xxxxxx is inactive" is displayed.

Environment

SAP S/4HANA Cloud Public Edition

Reproducing the Issue

  1. Open app 'Plan Customer Projects;
  2. Search for a Project > click on Edit;
  3. Navigate to the Work Packages tab;
  4. Select one Work Package to open its details;
  5. Notice that a specific Work Package will be displayed as inactive.

Cause

A Work Item can be inactive if, for instance, it has been used to plan a resource.

Although it remains assigned to the Work Package, the item becomes inactive.

Inactive Work Items cannot be used to plan activities and/or to staff resources in the Work Package. In addition, they cannot be used to post actuals.

Resolution

To Reactivate a Work Item, the following steps can be performed within the project:

  1. Open the Work packages tab on the affected project;
  2. Click on the Work item for the desired Work Package;
  3. Select Edit > uncheck the Work Item that is Inactive;
  4. Click OK > Save.

After doing so, the Work Item will be active again.

See Also

Further information can be found in the following documentation:

Keywords

S/4HANA Cloud, work item, work package, plan customer projects, project, save, inactive, reactivate, please choose a different work item, staff, resource, actuals , KBA , CA-CPD-SS , S/4HANA Public Cloud – Professional Service Projects , Problem

Product

SAP S/4HANA Cloud Public Edition all versions