SAP Knowledge Base Article - Public

2829051 - Error: "PDF was not generated within the time limit of 800000 milliseconds" while scheduling Lumira Designer document

Symptom

  • Error: "PDF was not generated within the time limit of 800000 milliseconds" while scheduling Lumira Designer document
  • Lumira Designer document scheduled fails with error "Object failed to run due to an error while processing on the Job Server"

Environment

  • SAP Lumira Server for BI Platform 2.3 SP01 
  • SAP BusinessObjects Business Intelligence Platform 4.2 Support Package 07 (BI4.2 SP7)

Reproducing the Issue

  1. Create OLAP connection on BW system with SSO authentication.
  2. Create Lumira Designer documents with above OLAP connection.
  3. Add a scorecard in the application, displaying data over 300 cells.
  4. Set the properties on components following 2620775.
  5. Upload the document to BI Platform.
  6. Schedule this Lumira Designer document with PDF format.
  7. Observe Error: "Object failed to run due to an error while processing on the Job Server" happens.

Cause

Lumira Server properties maximum number of cells per PDF export is not optimized.

Resolution

  1. Set Lumira Server properties maximum number of cells per PDF export to a higher value like 10000.
  2. Restart the Lumira Server.
  3. Schedule again to check the result.

See Also

https://blogs.sap.com/2018/01/10/scheduling-enhancements-for-lumira-2.1/
2620775 - Steps need to be done to Schedule the SAP Lumira Designer Application in SAP Lumira 2.1 onwards

Keywords

Lumira Discovery large data volume PDF_export PDF_export() , KBA , BI-LUM-SRV-DEP , Installation, Deployment , Problem

Product

SAP Lumira, desktop edition 1.0