Symptom
Opt Out of Enrolment field in Benefit is defaulting to "No Selection" regardless selecting Yes or No.
Environment
SuccessFactors Employee Central
Global Benefits
Reproducing the Issue
- Navigate to Admin Center > Benefits Admin Overview
- Benefit > Search for any exisiting Benefit
- Take action > Make correction
- Select Enrolment Edit Allowed = Yes
- Opt Out of Enrolment field is now visibile
- Select Yes or No from the drop down and notice it is defaulting to "No Selection"
Cause
Issue with Opt Out of Enrolment field "Value Type Resolver" in Manage configuration UI
Resolution
- Go to Manage Data > Benefits Screen Lookup > Benefit
- Copy Screen ID
- Navigate to Manage Configuration UI and search for the above screen ID
- Search for Opt Out of Enrolment field and click pencil icon (edit)
- Click on Value Type Resolve drop down field and search for Allow Opt Out of Enrolment
- Select and click ok
- Save the configuration
- Navigate to Admin Center > Benefits Admin Overview
- Search for any existing Benefit
- Take action > Make correction
- Select Enrolment Edit Allowed = Yes
- Opt Out of Enrolment field is now visibile and values are selectable.
Keywords
Opt Out of Enrolment, Benefit, no selection, Allow Opt Out of Enrolment Opt Out of Enrolment , KBA , LOD-SF-EC-GBF , Global Benefits , Problem
Product
SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Core 1908