SAP Knowledge Base Article - Public

2829263 - EC Benefits - Opt Out of Enrolment field in Benefit defaulting to No Selection value

Symptom

Opt Out of Enrolment field in Benefit is defaulting to "No Selection" regardless selecting Yes or No.

Environment

SuccessFactors Employee Central

Global Benefits

Reproducing the Issue

  1. Navigate to Admin Center > Benefits Admin Overview
  2. Benefit > Search for any exisiting Benefit
  3. Take action  > Make correction
  4. Select Enrolment Edit Allowed = Yes
  5. Opt Out of Enrolment field is now visibile
  6. Select Yes or No from the drop down and notice it is defaulting to "No Selection" 

Cause

Issue with Opt Out of Enrolment field "Value Type Resolver" in Manage configuration UI

Resolution

  1. Go to Manage Data > Benefits Screen Lookup > Benefit
  2. Copy Screen ID
  3. Navigate to Manage Configuration UI and search for the above screen ID
  4. Search for Opt Out of Enrolment field and click pencil icon (edit)
  5. Click on Value Type Resolve drop down field and search for Allow Opt Out of Enrolment
  6. Select and click ok
  7. Save the configuration
  8. Navigate to Admin Center > Benefits Admin Overview
  9. Search for any existing Benefit
  10. Take action  > Make correction
  11. Select Enrolment Edit Allowed = Yes
  12. Opt Out of Enrolment field is now visibile and values are selectable.

Keywords

Opt Out of Enrolment, Benefit, no selection, Allow Opt Out of Enrolment Opt Out of Enrolment , KBA , LOD-SF-EC-GBF , Global Benefits , Problem

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Core 1908