SAP Knowledge Base Article - Preview

2829388 - Brainshark's "companyNotActiveErr" error when launching a course

Symptom

The following error is being displayed when launching a Brainshark course in Learning User side:

  • "<CompanyID> companyNotActiveErr Company not active for presentation <PresentationID>."

It was working previously, however, now this error is showing up for all users.


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Environment

SAP SuccessFactors Learning

Product

SAP SuccessFactors Learning all versions

Keywords

 LMS, Learning, SF, content, error, companyNotActiveErr, PresentationID, CompanyID, launch, launching, course, brainshark , KBA , LOD-SF-LMS-ADM , System Admin, Global Variables, References , LOD-SF-LMS-CNT , Content , LOD-SF-LMS-OCN , Open Content Network , LOD-SF-LMS , Learning Management System , Problem

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