SAP Knowledge Base Article - Public

2829395 - Recruiter and HR Manager Not Able to View Onboardee - ONB


  • Permission issue in Onboarding not allowing Recruiter and HR Manger to see each other's Onboardee.
  • Recruiter and HR Manager have full permission, but are still not able to see each other's Onboardee in the Work Queue.
  • Recruiter and HR Manager are not able to see all Onboardee in Onboarding.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


SAP SuccessFactors Onboarding


This could be a configuration issue in Super Admin.


  1. In Super Admin > Account Options > search for WQ.Monitoring.DisableHRCorpStructure
  2. Make sure the value for this key is set to "false"



SF, Success Factors, ONB, OBD, On boarding , KBA , LOD-SF-OBD-ACC , SuccessFactors Onboarding Accessibility , Problem


SAP SuccessFactors Onboarding