SAP Knowledge Base Article - Public

2829404 - How to check the IP Range of the tenant based on Data Center in ByD and C4C

Symptom

***Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.***


IP Range of the tenant can be used for IP whitelisting which depends on the Data Center in which the tenant is placed.

Environment

SAP Cloud for Customer

SAP Business ByDesign

Resolution

  1. Go to Service Control Center Work center.
  2. Go to Systems view.
  3. Select the tenant for which you need to know the IP Range as shown in the below given screenshot.

 

                         Screenshot1.png

Once you click on the "?" button, it will direct you to a document which has inbound and outbound IP Addresses. You can check the IP Range for your tenant based on the Data center.

Note: In some cases, the Data center displayed in the system will be an abbreviation of the real data center location, for instance if the data center is displayed as FR4, then the location will be Frankfurt.

Keywords

IP Range, Data Center IP Range, IP Whitelisting , KBA , inbound ip ranges , ip ranges , data center , outbound ip ranges , SRD-CC-CI-CCS , ByD Service Control Center , LOD-CRM-ADM , Administration UI , How To

Product

SAP Business ByDesign all versions ; SAP Cloud for Customer add-ins all versions

Attachments

Screenshot1.png