SAP Knowledge Base Article - Public

2829475 - Validation Error: You cannot log in now because you are blocked by the application. Contact your system administrator to allow you to log in - LMS

Symptom

System admin cannot access Learning Administration and getting a validation error.

You cannot log in now because you are blocked by the application. Contact your system administrator to allow you to log in.

Environment

SAP Successfactors Learning Management System (LMS) All Versions

Reproducing the Issue

1. Login to BizX instance

2. Go to Admin Center> Learning> Learning Administration

Cause

This is because the user account does not have a related admin account.

userrelated.png

Resolution

1. Login to native LMS URL

2. System Admin> Admin Management> Enter and edit admin id

3. Select related user.

admin.png

See Also

 2489829 - Give LMS user and LMS admin permission if RBP is enabled


2171500 - Bizx User granted LMS Admin Permissions, is unable to access tools in LMS Admin

Keywords

 learning administration; cannot log in; blocked by application , KBA , LOD-SF-LMS-ADM , System Admin, Global Variables, References , Problem

Product

SAP SuccessFactors HCM Core 1905