SAP Knowledge Base Article - Public

2829492 - Change Password option is missing in Workforce Analytics Admin page


  • The 'Change Password' option is missing in Workforce Analytics Admin page.
  • Admins need to constantly reset passwords for users that review refresh data in Analytics (WFA) /Preview sites.  The users do not get a chance to change temporary passwords.  This is when accessing the standalone Analytics URL (or /Production)


  • SAP SuccessFactors Workforce Analytics

Reproducing the Issue

  1. Login to the Analytics URL for the Datacenter e.g. or /Preview
  2. Click on the Admin link at the top right
    Result: Notice that the Change Password link is missing


This is most probably due to the WFA Org being marked as "For Demo purposes only".   The stagers or Cloud Consulting will need to check and change this in the DBI.  This applies for WFA instances that are not yet in WFA on HANA.


Please reach out to Cloud Product Support or your Cloud Consulting/Professional Services contact to have the settings in the DBI checked and modified as necessary.  The changes will apply on the next cube publish.


cannot change WFA password, temporary password expires, password reset, WFA access , KBA , LOD-SF-WFA-ADM , Admin Tools , Problem


SAP SuccessFactors HCM Core 1905