SAP Knowledge Base Article - Preview

2829869 - Could not find JDK tool keytool.exe: SAP Cloud Connector installation error

Symptom

Installation of the SAP Cloud Connector (SCC) fails with the below error:

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SccGetProductMajorVerrsion(): SAP Java VM will be loaded by SCC.
CheckJavaHome(): Could not find JDK tool keytool.exe.
Please make sure that a 64bit JDK 1.7 or 1.8 has been properly installed.

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Environment

  • SAP Cloud Connector
  • Release Independent

Product

SAP Business Technology Platform 1.0 ; SAP Connectivity service 2.0

Keywords

Production ABAP R/3 ERP SRM CRM ERP PPM SEM APO XI PI PORTAL Test development QA KBA On Premise HANA Database SAP Cloud Platform Cloud Connector xsodata On-Premise Access Control HANA DB Cloud to On-Premise HTTPS connection ABAP com.sap.scc.rt SccEndpointValidator OpenJDK Oracle JDK 64-bit SAP JVM 64-bit (recommended) SapMachine , KBA , BC-MID-SCC , SAP Cloud Connector On-Demand/On-Premise Connectivity , Problem

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