SAP Knowledge Base Article - Preview

2829929 - Agent user name is not displayed correctly in workflow log


When displaying the agent assigned to a certain work item from workflow transaction or from GOS button of application transaction, user ID is displayed instead of user First and Last name. The following is an example for user with logon ID "LOGONID" and user name "First Last".

Agent display_expected.png

Agent display_unexpected.png



  • SAP Business Workflow
  • SAP NetWeaver
  • SAP Web Application Server for SAP S/4 HANA


SAP NetWeaver all versions ; SAP Web Application Server for SAP S/4HANA all versions


WF_GDPR, SWF_WORKFLOW, WFMSTD, ME53N, ME23N, FB03, SWI6, SWI1, SWIA, SBWP, SU01, SU01D , KBA , BC-BMT-WFM , Business Workflow , BC-BMT-OM , Organizational Management , Problem

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