SAP Knowledge Base Article - Preview

2829929 - Agent user name is not displayed correctly in workflow log

Symptom

When displaying the agent assigned to a certain work item from workflow transaction or from GOS button of application transaction, user ID is displayed instead of user First and Last name. The following is an example for user with logon ID "LOGONID" and user ID "First Last".

Agent display_expected.png

Agent display_unexpected.png

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

  • SAP Business Workflow
  • SAP NetWeaver 7.5
  • SAP NetWeaver Application Server 7.51 for SAP S/4HANA 1610
  • SAP NetWeaver Application Server for ABAP 7.52 for SAP S/4HANA

Product

SAP NetWeaver 7.5 ; SAP NetWeaver Application Server 7.51 for SAP S/4HANA 1610 ; SAP NetWeaver Application Server for ABAP 7.52 for SAP S/4HANA

Keywords

WF_GDPR, SWF_WORKFLOW, WFMSTD, ME53N, ME23N, FB03, SWI6, SWI1, SWIA, SBWP, SU01, SU01D , KBA , BC-BMT-WFM , Business Workflow , BC-BMT-OM , Organizational Management , Problem

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