SAP Knowledge Base Article - Public

2830038 - Keyword search not returning any job requisitions for languages that do not use spaces to separate words - Recruiting Marketing

Symptom

No job results are being returned when performing a keyword search for languages that do not use spaces to separate words, such as Chinese, Thai, Japanese, etc.

Environment

SAP SuccessFactors Recruiting Marketing

Reproducing the Issue

  1. Go to the RMK site
  2. Search by a Chinese keyword, such as 销售
  3. See that it's not returning any values, although there is a job requisition with the word above in the job title

Cause

The whole title of the job requisition doesn't have any spaces, so the database for RMK only indexes the words separately, either by a comma, space, a dot, etc.

For languages without spaces between words, such as Chinease, Thai, Japanese, etc., the database understands this one single word instead of many.

Resolution

This is actually a system design. As of now, there are no plans to enhance this feature on the road map.

A workaround would be to add a keyword section in the job description so you can split up these words. If this is not a valid workaround for you, we advise to contact your partner to discuss an appropriate solution according to your recruiting process.

If you would like to request an improvement for the keyword search, please, submit your idea in our Customer Influence page. This platform allows customers to propose new ideas, vote on existing ones, post comments, and receive feedback directly from the Product Management team.

You can also check the following KBA for more information regarding on how to request an enhancement:

See Also

Keywords

Chinese, Thai, Japanese, language, keywords, space, double byte characters, key, word, words, job, requisition, search, result, application, apply, header, footer, rcm, RCM, RMK, rmk. , KBA , LOD-SF-RMK , Recruiting Marketing , Problem

Product

SAP SuccessFactors Recruiting all versions