SAP Knowledge Base Article - Preview

2830169 - HAC: Not all Virtual Units are transferred completely to secondary node when server is restarted

Symptom

  • Not all Virtual Units are transferred to the other server when SAP system is being patched and system is restarted
  • Following INF messages appear at HAC log file
    • INF> Removed IP address [1.2.3.4]
    • INF> ELEMENT [IP 1.2.3.4] ID [3]: Removed IP address [1.2.3.4] as Service Access Point.
    • INF> ELEMENT [IP 1.2.3.4] ID [4]: Status set to [INACTIVATING] due to Removing the local address


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Environment

SAP Contact Center 7.0

Product

SAP Contact Center, on-premise edition 7.0

Keywords

CCtr, SCC, CCI, CRM-CCI, Contact Center, HAC, handshake, network, Service Access Point, Removed IP address, INACTIVATING, failure, service, delay , KBA , CRM-CCI , Contact Center Infrastructure , Problem

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