SAP Knowledge Base Article - Preview

2830364 - Support Desk not visible in the Enterprise Portal


After you have upgraded your NetWeaver Enterprise Portal system from 6.40/7.0x the Support Desk application is no longer available.

Note: Not to be confused with the BI Support Desk component (!



  • SAP NetWeaver Application Server for Java 7.3x and higher releases
  • Enterprise Portal


SAP NetWeaver 7.3 ; SAP NetWeaver 7.4 ; SAP NetWeaver 7.5 ; SAP enhancement package 1 for SAP NetWeaver 7.3


supportdesk, support, desk, tool, missing, empty, deploy, deployment, deployments, netweaver, 7.5, 7.30, 7.3, 7.31, 7.40, 7.50 , KBA , EP-PIN-PRT , Portal Runtime , EP-PIN-NAV , Navigation , Problem

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