SAP Knowledge Base Article - Preview

2830634 - How to set the Default Document Type While Creation of New Ticket

Symptom

The ticket type always gets change while creating of new ticket.


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Environment

SAP Cloud for Customer .

Product

SAP Cloud for Customer add-ins all versions

Keywords

New Ticket , Default Ticket Type , KBA , code list restriction , LOD-CRM-SRP , Service Request Processing , Problem

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