SAP Knowledge Base Article - Public

2830882 - Users not able to see pending Provide Interview Feedback items in the Home Page ToDo Tile - Recruiting Management

Symptom

Users not able to see pending Provide Interview Feedback items in the Home Page ToDo Tile.

Environment

SAP SuccessFactors Recruiting Management - All versions

Cause

  • Permissioning and requirements issues
  • Affected user is the job requisition hiring manager operator

Resolution

Permissioning and requirements issues:

  • The customer must have Recruiting v12 enabled;
  • The v12 Home Page must be turned on. Select Admin Tools > Company Settings > Manage Home Page
  • The users who want to see this tile needs to have the necessary permissions. RBP > HomePage v3 Tile Group Permission > HomePage v3 ToDo tile group
  • Interview Central configurations are missing. Example: "Enable Stack Ranker style Interview Assessments". If not enabled, the tile won't show up.

Affected user is the job requisition hiring manager operator:

As per how the system and this functionality were designed to work, the users in the hiring manager role on the Job Requisition will not have any tile notification of candidates in their view.

See Also

2451194 - Recruiting ToDos Tile on the Home Page V3 – Recruiting Management

Keywords

Provide Interview Feedback ; ToDo tile ; Home Page , KBA , LOD-SF-RCM , Recruiting Management , Problem

Product

SAP SuccessFactors Recruiting all versions