SAP Knowledge Base Article - Public

2831064 - How does the filters on the catalog search for Instructor Led Courses work? - LMS

Symptom

When performing a catalog search for "Instructor-Led" items and checked the box to "show courses with online content", the results of that search yield all instructor-led courses, whether or not they have online content.

Environment

SuccessFactors Learning Management System - LMS

Reproducing the Issue

1.) On the user's Learning Plan, click on browse all courses to access the Catalog

2.) Under Refine By > Category, select Instructor Led (by default, show courses with online content is checked)

3.) Notice that all instructor-led courses are showing - whether or not they have online content.

Resolution

As per our Product Management, the behavior of the functionality is given below:

Under the "Instructor-Led" tab in catalog search, there are two check boxes:
◾Show courses with online content
◾Scheduled courses only

By default when the page is loaded the first checkbox (Show courses with online content) is checked and all the courses (instructor led courses as well as online courses) are listed. If we uncheck the 'Show courses with online content' checkbox, the courses with online content are removed from the list.

If we check the second checkbox (Scheduled courses ONLY) , as the checkbox name suggests, ONLY scheduled courses are displayed.

Though the two checkboxes have a difference in behavior, this difference in behavior is intended.

See Also

LRN-1320

Keywords

catalog search filters, online content displayed, instructor led, courses with online content' checkbox , KBA , LOD-SF-LMS , Learning Management System , Problem

Product

SAP SuccessFactors HCM Core 1908 ; SAP SuccessFactors Learning 1702 ; SAP SuccessFactors Learning 1705 ; SAP SuccessFactors Learning 1708 ; SAP SuccessFactors Learning 1711 ; SAP SuccessFactors Learning 1802 ; SAP SuccessFactors Learning 1805 ; SAP SuccessFactors Learning 1808 ; SAP SuccessFactors Learning 1811 ; SAP SuccessFactors Learning 1902 ; SAP SuccessFactors Learning 1905