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2831106 - The Diagnostic Agent keep with the status "Starting apps" on the Agent Admin


  • The Diagnostic Agent stay with the status "Starting apps" on the Agent Admin. Checking the latest SMDSystem.X.log, it is possible to see the Agent restarting without any reason:
[Thread[Thread-200,5,main] ] Info [SMDAgent.shutdown] SMDAgent is shut down.
[Thread[SMDAgentShutdownHook,5,main] ] Info [] hook received ...
  • Checking the Default Trace from Solution Manager Java (/usr/sap/<SID>/J<instance>/j2ee/cluster/server0/log/defaultTrace.*.trc), it is possible to see this error happening multiples times per second:[CML Monitoring,5,main]#Plain##
No more available Shared Momory Slots. Increase shared memory in JStartup configuration. Or decrease number of used regions. Failed region: BIWEBAPPS:odocResourcesUSER.CORP_LDAP.XXXXXXXX, caused by: Cannot alloc cache 'BIWEBAPPS:odocResourcesUSER.CORP_LDAP.XXXXXXXX' (rc = 2 out of memory).#



SAP Solution Manager 7.2


SAP Solution Manager 7.2


scalability, connection, smd, sma, agent, daaadm, smda, /smd/AgentAdmin , KBA , SV-SMG-DIA-SRV-AGT , Agent Framework , BC-JAS-COR-CSH , Common Cache Management , Problem

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