SAP Knowledge Base Article - Public

2831115 - Error Message: Tax Event(s) Could Not Be Determined

Symptom

These errors/exceptions appear in the Supplier Invoice for non-localized countries:

  • Tax event determination failed; invalid decision tree value
  • Tax event determination for partner decision tree for country ABC failed (where ABC is country name)

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to the Supplier Invoicing work center.
  2. Click Invoices and Credit Memos view.
  3. Search for the respective Invoice and open it.
  4. Click Check button.

See the error messages.

Cause

The tax information for the Product/Supplier's Master Data is from a Non-Localized Country created via Localization Tool. The issue is that the system cannot find a Decision Tree for Withholding Tax for the respective Country. Tax content for non-localized countries can be set up using the Create Tax Content for Non-Localized Countries in SAP Cloud Applications Studio documentation.

Resolution

To configure the Withholding Tax Decision Tree for your country, follow these steps:

  • Navigate to Tax -> Withholding Tax -> Decision Trees -> How To create a tax decision tree using the provided links.
  • Keep in mind that the Automatic Determination of tax code will only work if the decision tree is configured.
  • If needed, the Withholding Tax Code can be manually changed by following these steps:
  1. Go to the Supplier Invoicing work center.
  2. Access the Common Tasks view.
  3. Select New Invoice Without Purchase Order.
  4. Enter the relevant information and click View All.
  5. Navigate to the Items tab and then to the Taxes sub-tab.
  6. Select the Withholding Tax Details view and manually assign the Withholding Tax Code from the Supplier/Product Master Data.

For more details on how to create a decision tree in the SAP Cloud Applications Studio, refer to the links provided:

Keywords

tax decision tree of non-localized country, tax code is not there, withholding tax code not appearing, tax code not appearing , KBA , AP-TTE-GLO , Cross-Country Extensions , AP-SIP , Supplier Invoice Processing , How To

Product

SAP Business ByDesign all versions