SAP Knowledge Base Article - Public

2831210 - Dashboard Filter will always show the Master Data Values


You opened a value help of a filter in one of your dashboards and are wondering about the shown values.


SAP Cloud for Customer

Reproducing the Issue

  1. Go to the Work Center Analysis and the View Dashboard.
  2. Open any dashboard which includes a filter.
  3. Click on the value help for the characteristic you would like to select the filter for.
  4. You will notice that it shows more values than when you open the value help in the report.


This is the expected system behavior and is working as designed.


The dashboard filter will always show master data values. The context data is not respected in dashboard filters.

Note that if a user selects a value which they are not authorized to access (through access right restrictions), they will not be able to retrieve data in the related reports; so the access restriction is preserved.

See Also

More information about the different value help types is available in the Knowledge Base Article 2277591 - Value Help Types: Use Context and Use Master Data.

For details on access restrictions in the report value help: KBA 2386741 - Access Restriction in Report Value Help.


dashboard; filter; value help; use master data; use context , KBA , AP-RC-ANA , C4C, ByD, Travel: Analytics Tools & Frameworks , How To


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