SAP Knowledge Base Article - Public

2831237 - Scheduled Reports Are Not Running via Report Distributor


Reports scheduled via Report Distributor will not run


  • SAP SuccessFactors HXM Suite
  • Report Distributor


  • The initiating of scheduled jobs had stopped while manual jobs still were processed.
  • When Ops re-enabled the scheduler, after fixing the issue, there was a large backlog of scheduled jobs.
  • All of these jobs then entered the queue together; however, due to the finite resources available, not all can be immediately processed simultaneously.
  • The job server system automatically allocates jobs to servers according to their availability, avoiding server overload, which is counter productive.
  • Servers achieve less overall throughput when overloaded, thus the system aims to maintain an ideal level of resource usage to maximize job throughput.


  • Operations has informed us the issue is resolved.
  • The Workaround is to run the report distributor manually.


sf, success factors, reports scheduler, schedule, WFA, ANA, RPT , KBA , LOD-SF-ANA-RDT , Report Distributor (Advanced Reporting, ORD) , Problem


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