SAP Knowledge Base Article - Preview

2831407 - Error with picture upload in Quickguides

Symptom

When adding any photo to Quick Guide, receive the below error message:

Error message = com.plateausystems.elms.bo.usergeneratedcontent.api.MediaServiceException: Destination directory did not get created 
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Environment

SAP SuccessFactors Learning

Product

SAP SuccessFactors Learning all versions

Keywords

COSD-36324, SF, LMS, success factors, learning, com.plateausystems.elms.bo.usergeneratedcontent.api.MediaServiceException: Destination directory did not get created, quick, guide, quickguide, photo, upload, add, change, picture, image, quickguides, guides , KBA , LOD-SF-LMS-ADM , System Admin, Global Variables, References , LOD-SF-LMS , Learning Management System , Problem

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