SAP Knowledge Base Article - Public

2831448 - Link in Email Notification to Take User to Crossboarding/Offboarding Panels


  • Creating a link in an email notification that will take a user to crossboarding/offboarding
  • An employee is in the 2nd step of crossboarding/offboarding

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental. 


SAP SuccessFactors Onboarding


  1. Make sure the employee will receive the email in step 2 of the process.  (Will not work if it is in other step.)
  2. Go to Onboarding Dashboard > Notification and search for 'N5 (OB) Welcome Letter' notification.
  3. Copy the url from the 'New Employee Portal Wizard' link as shown below.
  4. When entering a new link in the desired notification, make sure you select <other> as the Protocol.



sf, success factors, OBD, ONB, on boarding, e-mail, cross boarding, off boarding , KBA , LOD-SF-OBD-EML , Emails and Notifications , LOD-SF-OBD , Onboarding , Problem


SAP SuccessFactors Onboarding all versions