SAP Knowledge Base Article - Public

2831474 - Interview Notes Upload in Interview Central - Recruiting Management

Symptom

  • When rating candidates via Interview Central, the user has the option to upload interview notes, but it seems to have a limit and only allows to upload one document/attachment.
  • Is it possible to upload multiple attachments into the Interview Notes section when rating candidates?

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Go to Recruiting > Interview Central
  2. Click on Rate Now for a candidate for a requisition
  3. See Interview Notes Upload Icon

interview notes.png

Resolution

  • Each interviewer should be able to attach 1 file to each candidate on this page, according to current system behavior. At this time, it is not possible to attach more than one attachment to a candidate under interview notes.
  • We do suggest you to create an enhancement request for this if you wish to be able to upload more than 1 attachment into the interview notes when rating a candidate.
  • For the enhancement request, you would need to provide a convincing use-case where it makes sense to be able to attach more than 1 file. For example, currently there is no way to handle the interview notes attachments (attaching more than one file) for multi-stage interviews, so this would be a good use-case.
  • You can follow the instructions available in the following article for submitting an enhancement request: 2090228

Additional note:
the maximum size for the attachment that can be used for "Interview Notes" is the value selected in back-end setting:
Provisioning > Company Setting >  Attachment max file size

Keywords

Interview, documents, notes, multiple, upload, central , KBA , LOD-SF-RCM-IVW , Interview Central, Interviews, Scheduling etc , Problem

Product

SAP SuccessFactors Recruiting all versions