SAP Knowledge Base Article - Public

2831503 - Require Mentor Approval (by mentoring program administrators or by managers) - Mentoring

Symptom

How does "Require Mentor Approval (by mentoring program administrators or by managers)" affect the program flow?

mentor approval method1.PNG

All images shown below are taken from demo environments. Any user, feature similar to customer instance is purely coincidental.

Environment

SAP SuccessFactors Career Development and Mentoring

Resolution

This option is available only during the creation of Open Mentoring Program.

At this step, Mentoring admins are asked if they will require Mentor approval in the process.

If "Administrators or owners approve mentors" is selected, they will get an extra step to upload documents in the signup stage and this is Mandatory to attach a file to prove their eligibility in the Mentoring program (only pdf, doc and docx file extensions are allowed as of b1908 release):

upload document step.PNG

Program Owner/creator will need to approve the Mentor application submitted together with the attached documents provided by Mentor.

admin mentor approval screen.png

 

If the selected option is "Managers Approve Mentors", the Mentor's Manager get an email asking he/she to approve the application or decline within SF application. Sample email provided below:

 mentor approval email.PNG

manager mentor approval.PNG

See Also

2535422 - Creating Open Enrollment Mentoring Programs

Keywords

KBA , LOD-SF-MEN-ADM , Admin Center and Setttings , How To

Product

SAP SuccessFactors Succession & Development all versions