SAP Knowledge Base Article - Public

2831946 - Job Profile Builder Max Length Error - Employee Profile

Symptom

When adding or creating a Job Profile description, an error is received: Field [field name] in [locale] is exceeding its max length.

Environment

  • SuccessFactors People Profile
  • SuccessFactors Employee Profile
  • SuccessFactors Job Profile Builder

Reproducing the Issue

  1. In Admin Center, go to Manage Job Profiles.
  2. Select a Job Profile.
  3. Attempt to add or edit a section, i.e. Job Description.
  4. Error is shown.

Cause

Due to a change introduced in 2798301 - Unable to Paste from Word in Manage Job Profiles - Employee Profile, the cleanup does not happen in the UI level anymore. The formatting entered in the text editor is converted into texts and then stored into the database. When the number of characters exceed the 4000 limit, the error is thrown.

For example, a description of Test Description is being converted to:

    • <ul><ul> <li style="margin-bottom:.0001pt; margin:0in 0in 0.0001pt 0.5in"><span style="font-size:11pt"><span style="background:white"><span style="line-height:115%"><span style="font-family:Calibri,sans-serif"><span style="font-size:10.0pt"><span style="line-height:115%"><span style="font-family:&quot;Arial&quot;,sans-serif"><span style="color:black">Test Description </span></span></span></span></span></span></span></span></li>

Resolution

A code change was included in the b1911 release that cleans up unnecessary codes. In the sample above, this will be reduced to:

  • <li><span><span style="background:white"><span><span><span><span><span><span style="color:black">Test Description </span></span></span></span></span></span></span></span></li>

Please note this will depend on the formatting applied into your text descriptions.

Keywords

ECT-122320, exceeding its max length, Job Profile, paste from word , KBA , LOD-SF-TJ-JPB , Job Profile Builder , Problem

Product

SAP SuccessFactors HXM Suite 1911