SAP Knowledge Base Article - Preview

2832415 - Employee Can't Complete I-9 Reverification Due to Foreign Passport Change - Onboarding 1.0

Symptom

Employee cannot complete the I-9 Reverification process due to a passport mismatch error, and the system does not provide an option to update the passport number.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

SAP SuccessFactors Onboarding 1.0

Product

SAP SuccessFactors Onboarding all versions

Keywords

sf, success factors, ONB, OBD, on boarding, pass port, number, id change, panel( , KBA , LOD-SF-OBD , Onboarding , LOD-SF-OBD-I9 , I9 Issues and requests for Onboarding , Problem

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