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2832415 - Employee Can't Complete I-9 Reverification Due to Foreign Passport Change


  • Foreign passport changed for employee
  • Receive error message saying passport does match passport in records
  • Employee cannot complete the I-9 Reverification process becuase of the error message
  • No option to change passport number on the panels

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.



SAP SuccessFactors Onboarding


SAP SuccessFactors Onboarding


sf, success factors, ONB, OBD, on boarding, pass port, number, id change, panel( , KBA , LOD-SF-OBD , Onboarding , LOD-SF-OBD-I9 , I9 Issues and requests for Onboarding , Problem

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