SAP Knowledge Base Article - Public

2832444 - URL in Onboarding Hiring Manager Email Notification is Not Working

Symptom

  • User gets "403 - Forbidden:Access is denied" error message when they click a link in email notification.
  • N1 Manager - New Hire Activities Wizard notification is not working in Onboarding.
  • Assignee Notification is not working in Onboarding.
  • Email notification with link is not working in Onboarding. 

N1email.png

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Onboarding

Resolution

The correct URL to use is:

<a href="{BX.Link.ManagerHomePage, ifempty={appconf:BX.Urls.Base}{appconf:BX.Urls.ManagerHomePage}{AccountName}}"> here</a>

Keywords

SF, Success Factors, ONB, OBD, e-mail, on boarding , KBA , LOD-SF-OBD-EML , Emails and Notifications , Problem

Product

SAP SuccessFactors Onboarding