SAP Knowledge Base Article - Public

2832496 - Unrated ratings are not displaying in the Live Profile - Performance Management

Symptom

Unrated rating is not reflecting in the Live Profile Objective & Competency portlet. It only shows "No Data" even though the RBP settings are correct and Portlet XML is configured correctly at the back-end.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Performance Management

Resolution

In order to show the unrated ratings in the Live Profile, you will need to update the settings in Company Settings. Please see below instructions for your guidance:

  1. Go to Admin Center
  2. Click Company Settings
  3. Click Company System and Logo Settings
  4. Click Display unrated ratings in the live profile

unrated rating live profile.png

  1. Then hit save.

Once done the above steps, the unrated ratings will display in the portlet as expected.

Keywords

unrated ratings, live profile, objective portlet, competency portlet , KBA , LOD-SF-PM-POD , Home Page, Pods and Portlets, To Do List , Problem

Product

SAP SuccessFactors Performance & Goals all versions