2832513 - Unable to Add Image in Questions - LMS

When trying to add an image to a question an error message about 'unsupported file type' pops in the screen

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

SAP Successfactors Learning Management System (LMS) - All Versions

1. Content > Assessment> Search and Edit either an exam or question or Create a new exam or question.
2. Click on the question and select upload image.
3. Upload .jpg or .png files.
4. Receive the error message below:

The attachment configuration is not set properly.

To fix this behavior you may check the supported attachment types by following the steps below:

1. System Admin > Configuration> System Configuration
2. Select Attachment
3. See the list below
   
   
   

• KBA 2598792 - LMS: How to add images to questions in assessment
• KBA 2677921 - Not able to upload .gif format image for questions and answers

add image; upload image; image; question; exam; assessment; quiz; unsupported file type , KBA , csg_q , LOD-SF-LMS-ASB , Assessment Builder , LOD-SF-LMS-ADM , System Admin, Global Variables, References , Problem