SAP Knowledge Base Article - Public

2832662 - Access denied, user has no permission to change RBP feature - Continuous Performance Management

Symptom

When enabling Continuous Performance Management (CPM) under Admin Center > Performance Management Feature Settings, the administrator who is attempting to enable Continuous Performance Management receives the following error:

"Access denied, user has no permission to change RBP feature, user=******, company=******"

Environment

SAP SuccessFactors Continuous Performance Management

Reproducing the Issue

  1. As an admin, navigate to Admin Center > Performance Management Feature Settings
  2. Select "Enable Continuous Performance Management"
  3. Click "Save"

The error "Access denied, user has no permission to change RBP feature, user=******, company=******" appears in a pop-up message, and CPM is not switched on.

Cause

The Admin user trying to enable CPM does not have the "Manage Role-based Permission Access" permission.

Resolution

  1. Find another Admin user in the system (one that was created via Provisioning) and proxy as this user;
  2. Navigate to "Manage Role-Based Permission Access" and select "Add User";
  3. Once the user has been added on this page, it will be possible to enable CPM without error.

Keywords

SuccessFactors, SF, CPM, Continuous Performance, role-based permission, Performance Management Feature Settings, Enable, Enabling, admin center, Manage Role-based Permission Access, RBP , KBA , LOD-SF-CPM , Continuous Performance Management , Problem

Product

SAP SuccessFactors Performance & Goals all versions