Symptom
When enabling Continuous Performance Management (CPM) under Admin Center > Performance Management Feature Settings, the administrator who is attempting to enable Continuous Performance Management receives the following error:
"Access denied, user has no permission to change RBP feature, user=******, company=******"
Environment
SAP SuccessFactors Continuous Performance Management
Reproducing the Issue
-
As an admin, navigate to Admin Center > Performance Management Feature Settings
-
Select "Enable Continuous Performance Management"
- Click "Save"
The error "Access denied, user has no permission to change RBP feature, user=******, company=******" appears in a pop-up message, and CPM is not switched on.
Cause
The Admin user trying to enable CPM does not have the "Manage Role-based Permission Access" permission.
Resolution
- Find another Admin user in the system (one that was created via Provisioning) and proxy as this user;
- Navigate to "Manage Role-Based Permission Access" and select "Add User";
- Once the user has been added on this page, it will be possible to enable CPM without error.
Keywords
SuccessFactors, SF, CPM, Continuous Performance, role-based permission, Performance Management Feature Settings, Enable, Enabling, admin center, Manage Role-based Permission Access, RBP , KBA , LOD-SF-CPM-ADM , Admin Center, RBP. Permissions and Settings , Problem