SAP Knowledge Base Article - Preview

2832746 - You are unable to add KPI Components when creating Comparison KPIs

Symptom

 You want to set up a Comparison KPI for an Engagement Map but you are unable to select the KPI component 'Point of Engagement' as the dropdown shows 'No items found'.


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

KPI , comparison , engagement map , KBA , LOD-LE-PSP , Perfect Store , Problem

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