SAP Knowledge Base Article - Public

2833062 - Inconsistent balance value displayed between PP3 and Administer Time


You have noticed that in some cases after the accrual, the balance displayed in PP3 Time Off Balances section is different than the one displayed under Administer Time > Time Accounts tab.

Time Session PP3.png

administer Time2.png

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


SAP SuccessFactors Employee Central (EC) - All Versions

Reproducing the Issue

  1. Select any employee Profile
  2. Check the Time Management section in PP3 and see that under Time Off Balances the balance displayed is for example 56:00
  3. Now select Administer Time > Time Accounts tab
  4. See that the same time account displays a different balance (only one time type assigned to time account type)


Expected Behavior


Currently the PP3 UI for displaying the Time Off Balances has a different round logic which means that PP3UI rounds up the balance while Administer Time rounds down.

Our developer team is already aware of this behavior and has plans to enhance this display in the near future, to have a more consistent behavior across all UIs where balance is displayed.

No date has been confirmed for this enhancement, please follow this KBA for updates.


time off balances different across different UIs TIM-10276 TIM-8946 , KBA , LOD-SF-EC-TIM , Time Off , Product Enhancement


SAP SuccessFactors Recruiting 1902