2833096 - Verify account with Custom SAML IDP fails in SAP Analytics Cloud (SAC)

• While configuration Custom SAML Identity Provider in SAP Analytics Cloud (SAC), click "Verify Account" button in Step 4, and a red border appears around Login Credential box.  No other error appears or allows to proceed to Custom SAML configuration.
• Chrome console trace shows the error :

{message: "uploadIdPMetadata failed with 500 status", stack: "",…}
bUIMsg: false
bWarning: false
errorDetails: [{message: "uploadIdPMetadata failed with 500 status", bUIMessage: false, bWarning: false}]
message: "uploadIdPMetadata failed with 500 status"
stack: ""
status: 500

• SAP Analytics Cloud, Enterprise Edition
• Custom SAML IdP

1. Configure Custom SAML IdP as per SAP Analytics Cloud guide: https://help.sap.com/doc/00f68c2e08b941f081002fd3691d86a7/release/en-US/3651184dad944aa2b361ad029a7a8cae.html
2. Click Verify Account button
3. A red border appears around Login Credential box.  You are not able to proceed to complete the SAML configuration.

When XML prolog was manually added in the metadata xml from SAML Identity Provider as per KBA 2809248 , it was added using double quotes :  <?xml version= "1.0" encoding="UTF-8"?>

Change it and use single quotes <?xml version ='1.0' encoding='UTF-8'?> in the metadata xml file, then upload it to SAC.  After that, you are able to successfully bypass the error and complete the Custom SAML configuration.

• 2569847 - Where can you find user assistance (help) for SAP Analytics Cloud to use, configure and operate it more effectively?
• Have a question? Ask it here on the SAP Community. Or reply and share your knowledge!
• 2487011 - What information do I need to provide when opening an case for SAP Analytics Cloud?
• SAP Analytics Cloud > Learning > Guided Playlists
• SAP Analytics Cloud > Learning > Guided Playlists > Getting Support

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