2833289 - Error changing benefit enrolment date

We are unable to change benefit enrollment date for several enrollments.

The effective date (July 22, 2019) of this enrollment cannot be before the current enrollment effective from date (August 26, 2019). Please contact your administrator.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

SuccessFactors

SAP SF Employee Central

Global Benefits

Go to Manage Data -> Benefit Enrollment -> search for enrollment of desired user

Make correction-> Change “Effective From” Date to a past date value than it’s current value.

You’ll receive a validation message for example: The effective date ({0}) of this enrollment cannot be before the current enrollment effective from date ({1}). Please contact your administrator.

It is expected system behavior.

• Benefit enrollments once already enrolled cannot be changed to a past "Effective From" date.
• That is, once the enrollment is created,  effective date cannot be changed.
• During the enrollment time (creation time) only, we can select a past or future "Effective From" date value instead of current date (click date) value.
• From Manage Data, admins can change the existing enrollment's "Effective From" date value to a future date. Any deductions records if exists needs to be taken care.

Edit Effective From date, benefit, The effective date of this enrollment cannot be before the current enrollment effective from date , KBA , LOD-SF-EC-GBF , Global Benefits , LOD-SF-EC-DED , Deductions , Problem

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Core 1905