2833332 - Cannot upload the Candidate to employee integration template in Provisioning - Recruiting Management

• You are unable to upload the "Candidate to employee integration template" in provisioning.
• When uploading the template, the loading icon loads forever.
• When uploading the template, an error shows up: "Entity mappings are not configured. Please correct it before importing the template."

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

SAP SuccessFactors Recruiting Management

1. Navigate to Provisioning.
2. Upload the "Candidate to employee integration template"
3. Notice that it loads forever
   

The issue is caused by a formatting issue in the Candidate to employee integration XML template.

The below image shows some examples of common incorrect formatting issues:

For the issue with the error message "Entity mappings are not configured. Please correct it before importing the template." is because the entity-mappings are not present in the transformation template or another attribute is above the entity-mappings, like shown below:

Correct the formatting issues and re-upload the template. If all formatting issues have been identified, the template should upload successfully.

Correct formatting:

Attached to this KBA is a sample "Candidate to employee integration template" which you can use to compare with your own formatting.

Candidate to employee integration template, loading, formatting, error, upload, first time, forever, transformation, transformational, Entity mappings are not configured. Please correct it before importing the template. , KBA , LOD-SF-RCM-INT , Integration Center & Intelligent Services , LOD-SF-RCM-ADM , Admin Center, RBP, Permissions and Settings , Problem